Effective date
July 17, 2025
These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by the following Terms. If you do not agree, please do not use our site.
Overview
Novara (“we,” “our,” or “us”) provides branding, design, web development, and digital marketing services. These Terms apply to all visitors, users, and clients who access the website or engage with our services.
Working Together
Before we begin a project, both parties will agree on scope, timelines, and deliverables through a signed proposal or contract. We do our best to stay on schedule—but great work takes collaboration. Timely feedback and communication help us deliver stellar results.
Payments
All projects require a deposit to start. Payment milestones and final dues are outlined in the proposal. Late payments may result in paused work or added fees.
Ownership
Once final payment is received, you own the final deliverables. We retain the right to showcase the work in our portfolio, social media, or case studies—unless you request otherwise in writing.
Revisions & Scope
Each project includes a set number of revisions (outlined in your proposal). Additional changes or new requests may affect the timeline and cost—we’ll always communicate that upfront.
Confidentiality
Everything you share with us is kept confidential. If needed, we’re happy to sign a non-disclosure agreement (NDA) before we begin.
Cancellations
If a project is canceled early, you’ll only be billed for the work completed up to that point. Refunds on deposits are not guaranteed and are considered on a case-by-case basis.
Liability
We do our best to deliver thoughtful, strategic, and reliable solutions—but we can’t guarantee that everything will go perfectly. We’re not liable for any indirect or consequential damages that result from using our work or services.
Legal
These terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be handled in the courts of Philadelphia County.
Updates
We may update these terms from time to time. The most current version will always be available on this page.
Overview
Novara (“we,” “our,” or “us”) provides branding, design, web development, and digital marketing services. These Terms apply to all visitors, users, and clients who access the website or engage with our services.
Working Together
Before we begin a project, both parties will agree on scope, timelines, and deliverables through a signed proposal or contract. We do our best to stay on schedule—but great work takes collaboration. Timely feedback and communication help us deliver stellar results.
Payments
All projects require a deposit to start. Payment milestones and final dues are outlined in the proposal. Late payments may result in paused work or added fees.
Ownership
Once final payment is received, you own the final deliverables. We retain the right to showcase the work in our portfolio, social media, or case studies—unless you request otherwise in writing.
Revisions & Scope
Each project includes a set number of revisions (outlined in your proposal). Additional changes or new requests may affect the timeline and cost—we’ll always communicate that upfront.
Confidentiality
Everything you share with us is kept confidential. If needed, we’re happy to sign a non-disclosure agreement (NDA) before we begin.
Cancellations
If a project is canceled early, you’ll only be billed for the work completed up to that point. Refunds on deposits are not guaranteed and are considered on a case-by-case basis.
Liability
We do our best to deliver thoughtful, strategic, and reliable solutions—but we can’t guarantee that everything will go perfectly. We’re not liable for any indirect or consequential damages that result from using our work or services.
Legal
These terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be handled in the courts of Philadelphia County.
Updates
We may update these terms from time to time. The most current version will always be available on this page.
Questions?
Let’s talk.
Questions?
Let’s talk.
Stellar work starts here
Trusted by industry leaders
4,9 ratings
Trusted by 1,000+ designers
Stellar work starts here
Trusted by industry leaders
4,9 ratings
Trusted by 1,000+ designers